Twisters Gymnastics: Key Information to Know
* Free Trial: Experience a class with a free trial.
* Class Observation: Observe classes Mon-Fri (3:30-7:30 PM) or Sat/Sun (9:00 AM-1:00 PM) to get a feel for the environment.
* Online Registration: Ensures your spot in classes and events (unless notified otherwise).
* Tuition: Based on 4 classes/month (billed monthly). Some months have 5 classes, reflected on your statement.
* Missed Classes: Receive 1 makeup token per month, valid for 30 days, for age/level-appropriate classes. Drop notice voids tokens.
* Instructor Changes: May occur, but consistency is the goal.
* Equipment Access: Restricted to enrolled students during class times.
* Late Arrivals: May be denied entry if 15 minutes or more late.
* Warm-up: Essential for safety and healthy workout habits.
Drop Policy:
* Written Notice: Required before the next billing cycle to avoid charges.
* Acceptable Forms: Email (info@twisterssportscenter.com), text (650-933-8698), mail, or in-person at the front desk.
* Verbal Notices: Not accepted.
Attire:
* Boys/Girls: Tucked-in T-shirt & shorts OR Girls: leotard.
* No: Chewing gum, dangling jewelry, or large hair ornaments.
* Hair: Pulled back securely.
* Feet: Bare.
* Belongings: Leave valuables at home. Store personal items in cubbies.
Arrival & Pickup:
* Arrive: 5 minutes before class (no earlier).
* Pickup: On time. Inform staff if delayed.
* Student Safety: Students wait inside. Escort them to your vehicle. Drive carefully in the parking lot.
Parking:
* Main Lot: To the right of the building.
* Additional Spots: 6 on Meade Ave.
* Peak Times: Avoid front lot (4:30-6:30 PM).
Camps & Kids' Night Out:
* Payment: Full payment required in advance.
* Cancellation: 25% cancellation fee applies (remaining 25% as credit).
* Arrival/Pickup: Arrive 15 minutes before camp starts. Pick up promptly after dismissal.
Waiver: Acknowledges potential risks and releases Twisters from liability for injuries.
Group Appointments:
* Booking: By a single student.
* Fees: Responsibility of the booking student.
Payment & Billing:
* Automatic Monthly Charges: For enrolled classes (Little Twisters, Recreational, Competitive Teams).
* Charges: Occur on the 1st of each month.
* Drop Notice: Required to stop charges.
* Charge Disputes: May result in penalties, fees, and potential service termination.
Contact:
* Email: info@twisterssportscenter.com
* Phone: (650) 933-8698
Disclaimer: This information is for general guidance. Refer to Twisters Gymnastics' official website or contact them directly for the most up-to-date policies and procedures.